Report or Request

To report an abandoned vehicle, please click the link below:

Anti-Social behaviour should be reported to Thames Valley Police either by phone or using the link below

• Thames Valley Police non emergency number: 101 (in an emergency please call 999)

For information about concessionary bus passes, and how to apply please follow the link below:

For information and how to apply for benefits please follow the link below:

For information and how to apply for blue badge parking permits please follow the link below:

To report a dangerous structure please follow the link below:

For information about your waste collection, or any other rubbish, bins or recycling questions please follow the link below:

Blocked road drains and gullies should be reported to Oxfordshire County Council.

West Oxfordshire District Council are the local housing authority. You can find out more information about benefits and council tax, including how to claim here:

To report any non-urgent crime locally, either use the online secure report system by clicking on the link below.

https://www.thamesvalley.police.uk/ro/report/ocr/af/how-to-report-a-crime/

You can also report crime anonymously and securely to Crimestoppers online or by calling 0800 555 111.

Chipping Norton Police Station: https://www.police.uk/pu/your-area/thames-valley-police/chipping-norton/

For information and advice about cyberbullying please click on the link below:

If you are in receipt of housing benefit and or council tax support you should inform West Oxfordshire District Council of any changes in your circumstances as soon as possible.

If you are experiencing domestic abuse, or you’re concerned about someone you know please follow the link below:

Chipping Norton  has a network of public access automated external defibrillators (AED) for use in cardiac arrest situations. For more details and a map of where they’re located, please click on the link below.

West Oxfordshire District Council deal with around 100 stray dogs each year. To report or claim a stray please follow the link below.

West Oxfordshire District Council provide a free service for the removal of dead animals from all public accessible areas. They’re unable to collect:

• birds and small animals (rabbits, hedgehogs, rats or squirrels)
• dead animals from a private property, this is the responsibility of the landowner

You can report dead animals using the link below.

You can report damaged drains and drain covers to Oxfordshire County Council via Fix My Street. Please follow the link below:

You can access free debt advice from a variety of agencies – please see the links below:

Young People: http://www.oxfordhealth.nhs.uk/camhs/ed/

Adults: https://www.oxmindguide.org.uk/minditem/eating-disorders-service/

To see the locations of electric vehicle charge points please follow the link below.

In an emergency, get out, stay out and call 999. Oxfordshire Fire and Rescue Service respond to local fire emergencies

Chipping Norton Fire Station: Burford Rd, Chipping Norton OX7 5DZ

Your child may be entitled to free school meals. For more information please click on the link below:

To report fly tipping please click on the link below:

Action Fraud is the UK’s national fraud and internet crime reporting centre. You can report fraud and internet crimes direct to Action Fraud using the link below or by calling 0300 123 2040.

To sign up to receive flood warnings please click here.

For information and advice on being prepared for flooding please see here.

You can read information and advice about how to report flooding here.

Please follow the link below for Oxfordshire’s Flooding Advice Toolkit

You can report graffiti to the relevant authority via Fix My Street:

Chipping Norton Town Council have funding available to help support community groups and voluntary organisations across the town. Please follow the link below for more information and how to apply.

Grants

West Oxfordshire District Council offer community grants and funding. For more information please click here.

If you smell gas please call 0800 111 999.

To find out more about what to do if you smell gas or suspect there is a gas emergency as well as gas safety advice click on the link below.

West Oxfordshire District Council is the local housing authority. For more information and how to apply for housing please follow the link below:

If you or someone you know is experiencing homelessness please follow the link below to access help and advice:

Healthwatch Oxfordshire are the county’s independent health and social care watchdog. They collect your opinions and experiences to inform and influence those who run your health and social care services. They  can also provide help and advice if you have a question about local health services.

All advocacy services in Oxfordshire are delivered by the Oxfordshire Advocacy Hub. POhWER deliver a range of statutory and non-statutory advocacy services to the residents of Oxfordshire.

To report a hate crime and for more advice please click on the link below:

For more information on what to do if you find an injured wild animal please follow the link below:

For more information and to report invasive weeds please follow the link below:

West Oxfordshire District Council are responsible for administering and issuing licences, permits, consents and notices within the district of West Oxfordshire, including Taxis, Street Trading, Animal Boarding establishments and Premises Licences in accordance with the Licensing Act 2003 and the Gambling Act 2005. For more information please follow the link below:

You can report lost and found property to Thames Valley Police using the link below:

If there is a medical emergency, please call 999.

If you’re worried about an urgent medical concern, call 111 to speak to a fully trained adviser.

For less urgent health needs, contact your GP or local pharmacist.

The NHS 111 service is staffed 24 hours a day, 7 days a week by a team of fully trained advisers. They will ask questions to assess your symptoms and, depending on the situation, will then:

• give you self-care advice
• connect you to a nurse, emergency dentist or GP
• book you a face-to-face appointment
• send an ambulance directly, if necessary
• direct you to the local service that can help you best with your concern.

Telephone: 111

West Oxfordshire District Council manages Markets and Street Trading. For more information please click on the link below:

f there is a medical emergency, please call 999.

If you’re worried about an urgent medical concern, call 111 to speak to a fully trained adviser.

For less urgent health needs, contact your GP or local pharmacist.

The NHS 111 service is staffed 24 hours a day, 7 days a week by a team of fully trained advisers. They will ask questions to assess your symptoms and, depending on the situation, will then:

• give you self-care advice
• connect you to a nurse, emergency dentist or GP
• book you a face-to-face appointment
• send an ambulance directly, if necessary
• direct you to the local service that can help you best with your concern.

Telephone: 111
www.england.nhs.uk/urgent-emergency-care

You can report mud on the road to Oxfordshire County Council via Fix My Street:

For more information and to book an registration appointment please follow the link below:

To report noise, pests, pollution and air quality please follow the link below:

Roadside hedges and verges that are overgrown can be reported to Oxfordshire County Council via Fix My Street:

You can report potholes in the road and pavements to Oxfordshire County Council via Fix My Street:

To find out more about what to do in a power cut or who your distribution networker operator is, please call National Grid on 0800 40 40 90. Or click on the link below to learn more.

For more information about public toilets in Chipping Norton please follow the link below:

For information about the plays areas that Chipping Norton Town Council manage please clock on the link below:

For information about your  local policing team and how to contact them please follow this link. 

When to call 101 and 999:

If a crime is occurring now, or has just happened, call 999.  If it isn’t urgent or you are asking for an update or information then call 101.

For non-urgent crime you can report it online via the online secure reporting link below. You can also report crime anonymously and securely to Crimestoppers or by calling 0800 555 111.

https://www.thamesvalley.police.uk/ro/report/ocr/af/how-to-report-a-crime/

For information on how to submit, view and comment on planning applications in Chipping Norton and on building regulations for homeowners please click on the link below:

For more information about travel and parking in Chipping Norton Please follow the link below:

For more information about public rights of way in Oxfordshire please follow the link below:

You can report pavement damage and obstruction to Oxfordshire County Council via Fix My Street

Information about registration can be found on the link below:

You can report damaged or missing road signs and bollards to the relevant authority via Fix My Street. Please click on the link below:

Road hazards should be reported to Oxfordshire County Council via Fix My Street

Rural crime tends to fall into one of four categories:

• agricultural
• equine
• wildlife
• heritage

It can also fall under environmental crime, which covers illegal waste dumping, fly tipping, polluting watercourses and land.

To report a rural crime please follow this link:

To find out more information about planned and current roadworks in Oxfordshire please follow the link below:

Help rough sleepers

If you see someone bedding down or sleeping rough, please let West Oxfordshire District Council know by:

• using the Street Link website or app;
• calling Street Link on 0300 500 0914;
• or calling the Housing Advice Team on 01993 861000

To report an issue to Oxfordshire County Council’s highways team please follow the link below:

Please report safeguarding concerns to Oxfordshire County Council or Thames Valley Police.

Concerns over professionals working or volunteering with children

http://Concerns over professionals working or volunteering with children

Safeguarding  Children:

https://www.oxfordshire.gov.uk/residents/social-and-health-care/keeping-safe/raising-safeguarding-concern

Safeguarding Adults:

https://www.osab.co.uk/how-to-report-concerns/

If you are concerned for your safety or the safety of another person please call 999.

For more help and advice regarding suicide and self harm please follow the link below:

For information about street cleaning please click on the link below:

You can report show or ice on the road to Oxfordshire County Council.

Faulty street lights should be reported to Oxfordshire County Council.

If you have recieved a Notice of Intended Prosecution after being caught speeding you can find more information from Thames Valley Police on the next steps you need to take

For more information regarding trading standards please follow the link below:

Overgrown trees are the responsilbity of the land owner, usually privately owned, West Oxfordshire District Council or Oxfordshire County Council. For more information and how to report an issue please follow the link below:

https://www.oxfordshire.gov.uk/residents/environment-and-planning/countryside/trees-and-woodland/reporting-dangerous-tree

Chipping Norton Town Council manage several parks and green spaces, including Pool Meadow. Please do report any issues to us by calling 01608 642341 or email: deputyclerk@chippingnorton-tc.gov.uk.  You can find out more about these green spaces here:

For information about road closure, speed limits, traffic calming and monitoring please follow the link below:

https://www.oxfordshire.gov.uk/residents/roads-and-transport/traffic

For live updates on traffic and roadworks please follow this link:

Please report faulty traffic lights  to Oxfordshire County Council via Fix My Street:

Please report any water leaks or other issues using the Thames Water online tool here:

Legal information and advice about encampments and what to do if you have any concerns can be found here. 

You can report weeds on the road or pavement to the relevant authority via Fix Mt Street:

Please do let us know if you have any issues, concerns or suggestions with our website using the contact detail below:

Chipping Norton Town Council: 01608 642341

Email: deputyclerk@chippingnorton-tc.gov.uk

For more information please follow the link to The Red Cross below:

If you are on a public mains water supply in the West Oxfordshire area this is supplied by Thames Water. Thames Water is responsible for the quality of your water and ensuring that you have sufficient water pressure.  If you are concerned about your mains water supply please follow this link.

Your water can also be from a private water supply such as water from a well, spring or borehole, river or rain water. For advice and guidance regarding private water supply please follow this link.